Conax Technologies 

Accelerated Product Development Saves Customer Account

 

"The results exceeded my expectations. It shows that our team can meet the demands of a significant technical challenge when innovative management techniques are used." - Robert Fox, President

> RESULTS

  • Developed new product in 67 days, a fraction of Conax's typical development time.
  • Conax Technologies as its primary supplier because the product performed even better than the competitor's product.
  • Patents for the new design explored.
  • Process applied as a template for new products.

> COMPANY

custom-designed, high-performance temperature sensors and pressure/vacuum sealing assemblies. The company serves applications in power generation, semiconductor manufacture, petroleum and chemical processing, aerospace, nuclear, steel, pharmaceutical, food processing and general industries.  

> SITUATION

A major customer informed Conax that a competitor's sensor had a 70% longer life in their highly-corrosive manufacturing process. The customer informed Conax that it had 60 to 90 days to develop an equivalent product or risk losing all their business. Conax realized that its current product development process would not meet the incredibly short deadline. They sought assistance from Insyte Consulting, which had experience in managing fast development of technology products.

> SOLUTION

and a conference room set aside as a 'war room'. The team realized they needed external leadership and that they might be uncomfortable with the necessary deviations from their development process. To drive fast turnaround, a cadence of frequent, short meetings was established to brainstorm ideas, test them, and report on the outcomes. The Insyte consultant pushed thinking beyond the company's comfort zone, contributed unique ideas, and challenged fall backs to the Company's traditional slower practices. Solution development was further accelerated by exploring multiple, techical paths. 

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