• Facilitated the development of a written strategic plan formalizing the strategic direction, including balanced strategic goals and executable strategies, for a regional engineering firm under new ownership.
  • Completed an innovation audit to assess the current state of a Buffalo medical products manufacturer and to identify technology and process improvement opportunities to increase their competitiveness. 
  • Developed a facility layout for a Lancaster manufacturer’s expansion, showing placement of machines, accessory equipment, and storage to increase operational efficiency. 
  • Implemented an AS 9100 Rev D quality system at an Orchard Park defense contractor to help grow its business with a current customer and gain access to additional new business opportunities within the aerospace and defense markets.
  • Performed internal audits for a Buffalo machining company to ensure the company maintained compliance for its ISO 9001:2015 certification. 
  • Developed strategic marketing recommendations and tactics to differentiate a Buffalo metal fabricator from competitors and to attract new customers by product and market segments. 
  • Helped a Lancaster contract manufacturer envision optimized, future-state processes and define critical business system requirements to create a request for proposal (RFP) to purchase a new ERP system.
  • Updated the quality system and prepared a Niagara Falls food manufacturer for an SQF8 Food Safety Management System certification audit. 
  • Developed a focused marketing strategy and accompanying tactics to drive sales growth and capture increased market share for three related upstate gear manufacturers. 
  • Upgraded a Niagara County heat exchanger manufacturer’s current ISO 9001:2008 quality system to the new ISO 9001:2015 quality standard to retain current customers requiring certification to the new standard.
  • Provided sales and marketing support to help a local not-for-profit transition from a sheltered workshop to a competitive contract manufacturer while still fulfilling its mission for the community. 
  • Assessed a Tonawanda precision manufacturer’s quality system and performed a gap analysis to determine company’s readiness for certification to the ISO 14001 quality standard.