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Six Sigma methodology is based on the desire to understand and reduce process, service, or product variation. Variation significantly reduces the ability to provide repeatable quality in goods and services. Efforts to resolve this variation without using Six Sigma techniques typically involve expediting which often results in costly, temporary fixes. Utilizing Six Sigma in a project will drive variation out of a process, service, or product resulting in permanent, measurable cost reduction and greater control.

Disciplined Problem Solving

Without a proper approach to solving a problem the right intentions may be applied to the wrong problem resulting in poor results and unresolved issues. Insyte Consulting guides a company through the project selection, baseline data collection, analysis, improvement implementation, and continued metrics for monitoring the process or system.

The company chooses a cross-functional team to work on a project with Insyte consultants. The team will work closely with the organization’s management to ensure that the project is in line with both the voice of the customer (VOC) and the business objectives (VOB).

The Insyte Consulting Advantage

Our goal is to help you begin implementing Six Sigma improvements in a manner that makes sense for your business. Our on-staff Six Sigma Master Black Belt has been trained through Motorola and Six Sigma US and has applied these techniques in a variety of industries and situations. The Insyte Consulting staff have hands-on experience in a wide range of companies and industries allowing quick application and immediate results.

The Six Sigma approach is based on a model referred to as DMAIC (pronounced de-may-ic). Each letter refers to a step which may in turn involve the use of various tools and techniques. The steps are:

D-Define — Definition and agreement on the issues and the goals is the critical first step.

M-Measure — Measurement of the right parameters is crucial to identifying root causes of problems. It also helps to confirm if the definition of the problem is correct.

A-Analyze — Five Whys Analysis, Regression Analysis, Cause and Effect Diagrams, Brain Storming and Data Plots are examples of some of the tools used in this step. More sophisticated tools may involve Design of Experiments (DoE), Failure Modes and Effects Analysis (FEMA), and Advanced Statistical Analysis.

I-Improve — Elements of this step may incorporate techniques used in Lean Manufacturing such as 5S Workplace Organization and Setup Reduction, or could involve more advanced techniques such as Design for Manufacture and Assembly (DFMA), Statistical Process Control (SPC), Queuing Methods, or Error Proofing (poka-yoke).

C-Control — Data collected in the Define and Measure phases provide a baseline against which improvements are referenced. Sustaining improvements depends on tools such as Control Charts, Process Diagrams, and Standardization. Further improvements and issue resolution can be handled through a four step process first introduced by W. Edwards Deming known as Plan, Do, Check and Act.

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